Plugins · happy-helpdesk-support-ticket-system · data as of 2026-11-04
Is HAPPY safe? Known vulnerabilities and latest version
- Latest version
- 2.0.7
- Last updated
- 2026-10-27
- Active installs
- 10+
- Known issues on record
- 6
- Unpatched in latest
- 0
- Tested up to WP
- 7.0.8 · PHP 7.4+
HAPPY - Helpdesk Support Ticket System support ticket system & helpdesk plugin. Features a custom ticket form builder, canned replies, and integra … — by VillaTheme
What to do
- Update to the latest version (2.0.7). Anything older than 1.0.11 has at least one known issue listed below. Dashboard → Updates, or Plugins → “update now”.
- If you cannot update right away, deactivate it until you can.
- Turn on auto-updates for it: Plugins → “Enable auto-updates” on its row.
- If you ran a vulnerable version and something looks off (spam pages, strange admins, redirects), run the free scan.
With WP-CLI: wp plugin get happy-helpdesk-support-ticket-system --field=version shows what you run; wp plugin update happy-helpdesk-support-ticket-system updates it.
Check your version
Known vulnerabilities
6 on record, newest first. “Affected” is the version range the source gives; “fixed in” is the version the source names, or (marked *) the first wordpress.org release after the last affected version.
medium 6.5 CVE-2026-39593 · published 2026-05-21
Missing authorization check in HAPPY (1.0.10 and older)
- Affected
- 1.0.10 and older
- Fixed in
- 1.0.11
- Access needed (per CVSS)
- No login needed
- Range from
- CVE record (the advisory publisher) · score by Patchstack
Details from the advisory
Missing Authorization vulnerability in VillaTheme HAPPY allows Exploiting Incorrectly Configured Access Control Security Levels. This issue affects HAPPY: from n/a through 1.0.10.
high 8.2 CVE-2025-67977 · published 2026-02-20
Missing authorization check in HAPPY (1.0.8 and older)
- Affected
- 1.0.8 and older
- Fixed in
- 1.0.9
- Access needed (per CVSS)
- No login needed
- Range from
- CVE record (the advisory publisher) · score by Patchstack
Details from the advisory
Missing Authorization vulnerability in VillaTheme HAPPY happy-helpdesk-support-ticket-system allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects HAPPY: from n/a through <= 1.0.8.
medium 5.3 CVE-2025-68556 · published 2025-12-23
Missing authorization check in HAPPY (1.0.9 and older)
- Affected
- 1.0.9 and older
- Fixed in
- 1.0.10
- Access needed (per CVSS)
- No login needed
- Range from
- CVE record (the advisory publisher) · score by Patchstack
Details from the advisory
Missing Authorization vulnerability in VillaTheme HAPPY happy-helpdesk-support-ticket-system allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects HAPPY: from n/a through <= 1.0.9.
medium 4.3 CVE-2025-14581 · published 2025-12-13
Missing authorization check in HAPPY (1.0.9 and older)
- Affected
- 1.0.9 and older
- Fixed in
- unknown
- Access needed (per CVSS)
- Needs a low-level account (e.g. subscriber)
- Range from
- CVE record (the advisory publisher) · score by Wordfence
Details from the advisory
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
NVD CVE-2025-14581Wordfence advisoryCode change (fix)Plugin source
critical 10.0 CVE-2025-49372 · published 2025-11-06
Remote code execution in HAPPY (1.0.7 and older)
- Affected
- 1.0.7 and older
- Fixed in
- 1.0.8
- Access needed (per CVSS)
- No login needed
- Range from
- CVE record (the advisory publisher) · score by Patchstack
Details from the advisory
Improper Control of Generation of Code ('Code Injection') vulnerability in VillaTheme HAPPY happy-helpdesk-support-ticket-system allows Remote Code Inclusion.This issue affects HAPPY: from n/a through <= 1.0.7.
medium 6.5 CVE-2025-53571 · published 2025-09-05
Missing authorization check in HAPPY (1.0.6 and older)
- Affected
- 1.0.6 and older
- Fixed in
- 1.0.7
- Access needed (per CVSS)
- Needs a low-level account (e.g. subscriber)
- Range from
- CVE record (the advisory publisher) · score by Patchstack
Details from the advisory
Missing Authorization vulnerability in VillaTheme HAPPY happy-helpdesk-support-ticket-system allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects HAPPY: from n/a through <= 1.0.6.
Recent activity
- 2026-10-27 — latest release on wordpress.org (2.0.7).
- 2026-05-21 — Missing authorization check disclosed (CVE-2026-39593), fixed in 1.0.11.
- 2026-02-20 — Missing authorization check disclosed (CVE-2025-67977), fixed in 1.0.9.
- 2025-12-23 — Missing authorization check disclosed (CVE-2025-68556), fixed in 1.0.10.
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Browse vulnerabilities
- Published this week
- Unpatched in the latest version
- By type of vulnerability
- Plugins by VillaTheme (25 tracked)
Types found in this plugin: Missing authorization (5) · Remote code execution (1)
Where this data comes from
- Version, last update, installs: wordpress.org/plugins/happy-helpdesk-support-ticket-system (Plugins API), fetched 2026-11-04.
- Vulnerabilities: NIST National Vulnerability Database (NVD), checked 2026-11-04. This product uses data from the NVD API but is not endorsed or certified by the NVD.
- Each record links to its CVE page and to the original advisory (Wordfence, Patchstack or WPScan) where there is one. We only list a CVE here when its references or its advisory name this exact plugin, so a few real issues may be missing; none should be about a different plugin. Spot an error? Email Daniel.
Badge for your site or docs (states facts with a date, not a verdict):
<a href="https://laskyr.com/plugins/happy-helpdesk-support-ticket-system"><img src="https://laskyr.com/plugins/happy-helpdesk-support-ticket-system/badge.svg" alt="HAPPY vulnerability status"></a>