Plugins · support-ticket-system-for-woocommerce · data as of 2026-11-04
Is Helpdesk Support Ticket System for WooCommerce safe? Known vulnerabilities and latest version
- Latest version
- 2.2.0
- Last updated
- 2026-09-25
- Active installs
- 200+
- Known issues on record
- 4
- Unpatched in latest
- 0
- Tested up to WP
- 7.1.4 · PHP 7.4+
WordPress ticket system - Manage customer queries and issues on your WordPress eShop with helpdesk WooCommerce support ticket system — by WPFactory
What to do
- Update to the latest version (2.2.0). Anything older than 2.2.0 has at least one known issue listed below. Dashboard → Updates, or Plugins → “update now”.
- If you cannot update right away, deactivate it until you can.
- Turn on auto-updates for it: Plugins → “Enable auto-updates” on its row.
- If you ran a vulnerable version and something looks off (spam pages, strange admins, redirects), run the free scan.
With WP-CLI: wp plugin get support-ticket-system-for-woocommerce --field=version shows what you run; wp plugin update support-ticket-system-for-woocommerce updates it.
Check your version
Known vulnerabilities
4 on record, newest first. “Affected” is the version range the source gives; “fixed in” is the version the source names, or (marked *) the first wordpress.org release after the last affected version.
medium 4.3 CVE-2026-11399 · published 2026-10-03
Missing authorization check in Helpdesk Support Ticket System for WooCommerce (2.1.6 and older)
- Affected
- 2.1.6 and older
- Fixed in
- 2.2.0 *
- Access needed (per CVSS)
- Needs a low-level account (e.g. subscriber)
- Range from
- CVE record (the advisory publisher) · score by Wordfence
Details from the advisory
The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.
high 7.5 CVE-2026-23977 · published 2026-03-25
Missing authorization check in Helpdesk Support Ticket System for WooCommerce (2.1.2 and older)
- Affected
- 2.1.2 and older
- Fixed in
- 2.1.3
- Access needed (per CVSS)
- No login needed
- Range from
- CVE record (the advisory publisher) · score by Patchstack
Details from the advisory
Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.2.
critical 10.0 CVE-2025-60235 · published 2025-11-06
Arbitrary file upload in Helpdesk Support Ticket System for WooCommerce (2.0.7 and older)
- Affected
- 2.0.7 and older
- Fixed in
- 2.1.0 *
- Access needed (per CVSS)
- No login needed
- Range from
- advisory text · score by Patchstack
Details from the advisory
Unrestricted Upload of File with Dangerous Type vulnerability in Plugify Support Ticket System for WooCommerce (Premium) support-ticket-system-for-woocommerce allows Using Malicious Files.This issue affects Support Ticket System for WooCommerce (Premium): from n/a through <= 2.0.7.
medium 4.3 CVE-2025-57972 · published 2025-09-22
Missing authorization check in Helpdesk Support Ticket System for WooCommerce (2.1.1 and older)
- Affected
- 2.1.1 and older
- Fixed in
- 2.1.2
- Access needed (per CVSS)
- Needs a low-level account (e.g. subscriber)
- Range from
- CVE record (the advisory publisher) · score by Patchstack
Details from the advisory
Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.1.
Recent activity
- 2026-09-25 — latest release on wordpress.org (2.2.0).
- 2026-10-03 — Missing authorization check disclosed (CVE-2026-11399), fixed in 2.2.0.
- 2026-03-25 — Missing authorization check disclosed (CVE-2026-23977), fixed in 2.1.3.
- 2025-11-06 — Arbitrary file upload disclosed (CVE-2025-60235), fixed in 2.1.0.
Get an email when Helpdesk Support Ticket System for WooCommerce has a new vulnerability
Free. We check the CVE feeds every day and email you only when a new issue for Helpdesk Support Ticket System for WooCommerce (support-ticket-system-for-woocommerce) is published or a fix ships. Unsubscribe in one click.
Browse vulnerabilities
- Published this week
- Unpatched in the latest version
- By type of vulnerability
- Plugins by WPFactory (9 tracked)
Types found in this plugin: Missing authorization (3) · Arbitrary file upload (1)
Where this data comes from
- Version, last update, installs: wordpress.org/plugins/support-ticket-system-for-woocommerce (Plugins API), fetched 2026-11-04.
- Vulnerabilities: NIST National Vulnerability Database (NVD), checked 2026-11-04. This product uses data from the NVD API but is not endorsed or certified by the NVD.
- Each record links to its CVE page and to the original advisory (Wordfence, Patchstack or WPScan) where there is one. We only list a CVE here when its references or its advisory name this exact plugin, so a few real issues may be missing; none should be about a different plugin. Spot an error? Email Daniel.
Badge for your site or docs (states facts with a date, not a verdict):
<a href="https://laskyr.com/plugins/support-ticket-system-for-woocommerce"><img src="https://laskyr.com/plugins/support-ticket-system-for-woocommerce/badge.svg" alt="Helpdesk Support Ticket System for WooCommerce vulnerability status"></a>