Is Guest Support safe to use?

Laskyr does not give safety verdicts. No known unpatched vulnerabilities in the latest version (1.3.3). As of 2026-11-04. 2 issues are on record for older versions; version 1.3.0 or newer fixes all of them that state a fix. Keep Guest Support on the latest version (1.3.3) and remove it if you do not use it.

Which versions of Guest Support are vulnerable?

Known issues on record (newest first): Information disclosure (1.2.3 and older, fixed in 1.3.0); Missing authorization check (1.2.2 and older, fixed in 1.2.3). The full list with sources is on this page.

What is the latest version of Guest Support?

1.3.3, according to wordpress.org (last updated 2026-09-23). It has 30+ active installs.

What should I do if my Guest Support is out of date?

Take a backup, then update it from Dashboard > Updates (or run wp plugin update guest-support). If you cannot update right away, deactivate it until you can. If you think the site was already attacked, run a free scan at https://laskyr.com/scan.

Plugins · guest-support · data as of 2026-11-04

Is Guest Support safe? Known vulnerabilities and latest version

Latest version: 1.3.3
Last updated: 2026-09-23
Active installs: 30+
Known issues on record: 2
Unpatched in latest: 0
Tested up to WP: 7.1.4 · PHP 7.4+

Let customers create and reply to support tickets without an account or login. A WordPress customer support system and help desk for your website. — by RcaTheme.com

What to do

Update to the latest version (1.3.3). Anything older than 1.3.0 has at least one known issue listed below. Dashboard → Updates, or Plugins → “update now”.
If you cannot update right away, deactivate it until you can.
Turn on auto-updates for it: Plugins → “Enable auto-updates” on its row.
If you ran a vulnerable version and something looks off (spam pages, strange admins, redirects), run the free scan.

With WP-CLI: wp plugin get guest-support --field=version shows what you run; wp plugin update guest-support updates it.

Check your version

Known vulnerabilities

2 on record, newest first. “Affected” is the version range the source gives; “fixed in” is the version the source names, or (marked *) the first wordpress.org release after the last affected version.

medium 5.3 CVE-2025-13660 · published 2025-12-12

Information disclosure in Guest Support (1.2.3 and older)

Affected: 1.2.3 and older
Fixed in: 1.3.0 *
Access needed (per CVSS): No login needed
Range from: CVE record (the advisory publisher) · score by Wordfence

Details from the advisory

The Guest Support plugin for WordPress is vulnerable to User Email Disclosure in versions up to, and including, 1.2.3. This is due to the plugin exposing a public AJAX endpoint that allows anyone to search for and retrieve user email addresses without any authentication or capability checks. This makes it possible for unauthenticated attackers to enumerate user accounts and extract email addresses via the guest_support_handler=ajax endpoint with the request=get_users parameter.

NVD CVE-2025-13660 Wordfence advisory Code change (fix)Plugin source

medium 5.3 CVE-2025-5957 · published 2025-07-08

Missing authorization check in Guest Support (1.2.2 and older)

Affected: 1.2.2 and older
Fixed in: 1.2.3 *
Access needed (per CVSS): No login needed
Range from: CVE record (the advisory publisher) · score by Wordfence

Details from the advisory

The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.

NVD CVE-2025-5957 Wordfence advisory Code change (fix)Plugin source

Recent activity

2026-09-23 — latest release on wordpress.org (1.3.3).
2025-12-12 — Information disclosure disclosed (CVE-2025-13660), fixed in 1.3.0.
2025-07-08 — Missing authorization check disclosed (CVE-2025-5957), fixed in 1.2.3.

Free. We check the CVE feeds every day and email you only when a new issue for Guest Support (guest-support) is published or a fix ships. Unsubscribe in one click.

Browse vulnerabilities

Types found in this plugin: Sensitive data exposure (1) · Missing authorization (1)

Where this data comes from

Version, last update, installs: wordpress.org/plugins/guest-support (Plugins API), fetched 2026-11-04.
Vulnerabilities: NIST National Vulnerability Database (NVD), checked 2026-11-04. This product uses data from the NVD API but is not endorsed or certified by the NVD.
Each record links to its CVE page and to the original advisory (Wordfence, Patchstack or WPScan) where there is one. We only list a CVE here when its references or its advisory name this exact plugin, so a few real issues may be missing; none should be about a different plugin. Spot an error? Email Daniel.

Badge for your site or docs (states facts with a date, not a verdict):

<a href="https://laskyr.com/plugins/guest-support"><img src="https://laskyr.com/plugins/guest-support/badge.svg" alt="Guest Support vulnerability status"></a>

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