CVE-2026-104368: Export and Import Users and Customers privilege escalation vulnerability
high 8.8 published 2026-10-30
- Affected versions
- 2.7.5 and older
- Fixed in
- 2.7.6 *
- Latest version
- 2.7.7
- Severity
- High · CVSS 8.8
- Active installs
- 50,000+
- Type
- Privilege escalation
* The source does not name a fixed version; this is the first wordpress.org release after the last affected version.
What an attacker needs
- Access: A logged-in account with Subscriber-level access or higher.
CVSS vector (score by Wordfence): CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
What to do now
- Update Export and Import Users and Customers to 2.7.6 or newer (the latest is 2.7.7): Dashboard → Updates, or Plugins → “update now”.
- If you cannot update right away, deactivate it until you can.
- Turn on auto-updates for it: Plugins → “Enable auto-updates” on its row.
- Not sure which version you run? Check your version against every known Export and Import Users and Customers issue.
With WP-CLI:
wp plugin get users-customers-import-export-for-wp-woocommerce --field=version. - If you ran an affected version and something looks off (new admin users, spam pages, redirects), run the free scan below.
The advisory
The Export and Import Users and Customers plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 2.7.5 via the plugin's own export and re-import workflow. The vulnerability exists because of a CSV escape-character mismatch between the exporter and the importer: class-csvwriter.php writes cells with fputcsv() using PHP's default backslash (\) escape character, while class-csvreader.php parses the same file with fgetcsv() using a double-quote (") as the escape character. As a result, a crafted value stored in a Subscriber's Biographical Info field — containing a backslash-quote sequence followed by a newline — is written as a single quoted CSV field but parsed back as two separate rows on import. The injected second row is then processed by hf_create_customer() as a new user record whose user_login, user_pass, user_email, and role are entirely attacker-controlled, allowing the creation of an arbitrary Administrator account. This makes it possible for authenticated attackers with Subscriber-level access and above to escalate their privileges to Administrator.
References
- NVD CVE-2026-104368 nvd.nist.gov
- Wordfence advisory www.wordfence.com
- Code change (fix) plugins.trac.wordpress.org
- Plugin source plugins.trac.wordpress.org
Related
Ran an affected version? Check your site for signs of a hack
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Where this data comes from
- CVE record, score and references: NIST National Vulnerability Database (NVD), checked 2026-11-04. This product uses data from the NVD API but is not endorsed or certified by the NVD.
- Versions and install counts: wordpress.org/plugins/users-customers-import-export-for-wp-woocommerce (Plugins API), fetched 2026-11-04.
- The summary, “what an attacker needs” and “what to do” sections are our plain-English reading of the record and the plugin's release history; the quoted description is the record's own text. Spot an error? Email Daniel.